Check Result Unknown Epson. In the Check Items list click the items that show a FAIL status to display the solutions. You may withdraw your consent or view our privacy policy at any time.
The result unknown means that NSO doesnt have a record of a transaction id with that devices and so it doesnt know if it is out of sync or not. You can select main pad counter Next press check button showing reading now box after showing the result 8. If or when it asks for IP address make sure it is set to DHCP as opposed to.
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View the Network Connection Report that you printed out. Check the message displayed in B and look for the same message listed under each Check Item. Note If the Check Health Interactive test fails with any error contact Epson for technical support. To contact Epson support call 562 276-1314.